General information

• yallo Home (4G/5G/Fiber)
• Switch to yallo Home Fiber Box
• my yallo login
• Rate plan switch
• Change of ownership
• Moving home

Fiber optic technology/fiber optic cable outlet

• Overview of fiber optic cable outlet
• Fiber optics partners
• Overview of fiber optic technology
• Location of fiber optic cable outlet
• OTO ID: number of the fiber optic cable outlet
• Technical details of the fiber optic cable outlet

Promotion

• How can I redeem the Wilmaa voucher code?
• How can I redeem the Sky voucher code?
• Where can I get help for Wilmaa?
• Where can I get help for Sky?

Order & activation

• yallo Home Fiber availability
• Activation process
• No activation confirmation received
• Order not yet received

Installation & configuration

• Install yallo Home Fiber Box
• Buttons on the modem function explained
• yallo Fiber Home Box: Connections explained
• LED status description
• The LEDs are not lighting up
• My cable is too short

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Bill & payment

• First bill

Returns & cancellations

• Return yallo Home Fiber Box
• Contract duration and notice period