If you are not happy with your yallo Home Box, please contact us! We will be happy to help resolve any issues you may have. If we discover that your box is defective, we will be happy to replace it for you.
We are available by phone and via the chat tool.
Customer Service Chat:
Monday–Friday: 9 a.m.–8 p.m.
Customer Service Hotline:
Monday–Friday: 9 a.m.–8 p.m. | Saturday–Sunday: 10 a.m.–7 p.m.
- From Switzerland: 0900 00 44 88 (CHF 1.50/call)
- From abroad: +41 (0) 44 525 01 20 (as per roaming rate)