Contact information

Changing my name:

If you find a mistake in your name, please contact our support team so we can correct it. If your name has changed, for example due to marriage, you can also have it updated by our support team. However, in this case you must validate your ID online again so that we can confirm your identity.

Changing my email address:

You can change your email address very easily in my yallo under "Contact information". 

Changing my address:

You receive your bills at the address registered in my yallo under "Contact information". You can change the address there with a few clicks, no matter if you receive you bills by email or by post. Then you will receive the next bill from us at the new address.