Important information for your trip to Germany:

Due to legal requirements that have been in force since December 1, 2022, phone numbers are suppressed for incoming calls from Germany.

What does this mean for yallo customers?

If you’re spending time in Germany and receive a call from a German connection, you won’t see the caller’s phone number. Depending on the device, the number will appear as «unknown number» or «anonymous».

What can I do?

If seeing the caller’s phone number is very important to you, we recommend that you use VoLTE roaming in Germany. As of January 11, 2023, VoLTE roaming will be possible in Germany with O2, and from February 2023 also with Telekom. You can select your network manually:

For iOS/iPhone: Settings -> Cellular -> Network Selection -> Disable «Automatic» and select alternative network

For Android: Settings -> Connections -> Mobile networks -> Network operators -> Disable «Select automatically» and select alternative network 

Please don’t forget to reset the network selection to automatic as soon as you leave Germany again.

The following countries belong to Zone 2:

Albania, Australia, Belarus, Bosnia And Herzegovina, Brazil, Egypt, Indonesia, Israel, Japan, Kosovo, Macedonia, Malaysia, Morocco, New Zealand, Oman, Philippines, Serbia, Singapore, South Africa, Sri Lanka, Thailand, Ukraine, United Arab Emirates

The following countries belong to Zone 3:

Afghanistan,  Åland Islands,  Algeria,  American Samoa,  Angola,  Anguilla,  Antarctica,  Antigua and Barbuda,  Argentina,  Armenia,  Aruba,  Azerbaijan,  Bahamas,  Bahrain,  Bangladesh,  Barbados,  Belize,  Benin,  Bermuda,  Bhutan,  Bolivia,  Bonaire,  Botswana,  Bouvet Island,  Brunei Darussalam,  Burkina Faso,  Burundi,  Cambodia,  Cameroon,  Cape Verde,  Cayman Islands,  Central African Republic,  Chad,  Chile,  China,  Christmas Island,  Colombia,  Comoros,  Congo,  Congo, The Democratic Republic Of The,  Cook Islands,  Costa Rica,  Cuba,  Curaçao,  Diego Garcia,  Djibouti,  Dominica,  Dominican Republic,  East Timor,  Ecuador,  El Salvador,  Equatorial Guinea,  Eritrea,  Ethiopia,  Falkland Islands,  Fiji,  French Guiana,  French Polynesia,  French Southern Territories,  Gabon,  Gambia,  Georgia,  Ghana,  Grenada,  Guadeloupe,  Guam,  Guatemala,  Guernsey,  Guinea,  Guinea Bissau,  Guyana,  Haiti,  Heard Island And Mcdonald Islands,  Honduras,  Hong Kong,  India,  Iran,  Iraq,  Isle Of Man ,  Ivory Coast,  Jamaica,  Jersey,  Jordan,  Kazakhstan,  Kenya,  Kiribati,  Korea North,  Korea South,  Kuwait,  Kyrgyzstan,  Laos,  Lebanon,  Lesotho,  Liberia,  Libya,  Macao,  Madagascar,  Malawi,  Maldives,  Mali,  Mariana Islands,  Marshall Islands,  Martinique,  Mauritania,  Mauritius,  Mayotte Islands,  Mexico,  Micronesia,  Moldova,  Mongolia,  Montenegro,  Montserrat,  Mozambique,  Myanmar,  Namibia,  Nauru,  Netherlands Antilles,  New Caledonia,  Nicaragua,  Niger,  Nigeria,  Niue,  Norfolk Islands,  Pakistan,  Palau,  Palestine,  Panama,  Papua New Guinea,  Paraguay,  Peru,  Pitcairn,  Puerto Rico,  Qatar,  Reunion,  Rwanda,  Saint Barthélemy,  Saint Helena,  Saint Martin (French Part),  Saint Vincent And The Grenadines,  Sao Tome and Principe,  Saudi Arabia,  Senegal,  Seychelles,  Sierra Leone,  Sint Maarten,  Solomon Islands,  Somalia,  South Georgia And The South Sandwich Islands,  South Sudan,  St. Kitts and Nevis,  St. Lucia,  St. Pierre and Miquelon,  Sudan,  Suriname,  Svalbard And Jan Mayen,  Swaziland,  Syria,  Taiwan,  Tajikistan,  Tanzania,  Togo,  Tokelau,  Tonga,  Trinidad And Tobago,  Tunisia,  Turkmenistan,  Turks And Caicos Islands,  Tuvalu,  Uganda,  United States Minor Outlying Islands,  Uruguay,  Uzbekistan,  Vanuatu,  Vatican City,  Venezuela,  Vietnam,  Virgin Islands-British,  Virgin Islands-United States,  Wallis and Futuna Islands,  Western Sahara,  Western Samoa,  Yemen,  Zambia,  Zimbabwe

For more information. you can visit here our roaming page.