Yes, you can switch your plan easily and conveniently anytime in my yallo. The switch always takes effect the following day. If you encounter any problems, you can call our hotline:
Because of Black Friday, we are facing an extraordinary number of inquiries. If you as an existing customer would like to benefit from a Black Friday offer, please log into my yallo. We ask you to call another time to change your plan or promotion by telephone. Don't worry, as a loyal customer you won't miss anything until the end of next week. Call us again. Thank you for your understanding.
Monday through Friday: 9:00 a.m. – 5:00 p.m.
You can view your first bill after switching plans here.