For us, customer satisfaction is paramount. That's why we want to know if you have any problems or are not satisfied with yallo.

So that we can help you quickly and efficiently in case of a complaint, it is important that you contact us directly and via the correct channels. Only this way are we able to deal with your problem as quickly as possible as well as any other concerns you may have.

If you have a complaint, please contact us in chat on the bottom right – which is the quickest way – or call our hotline. Outside chat opening hours (see below), you can use the contact form at any time. A member of our customer service will contact you as quickly as possible as soon as your request is received.

Hotline: 
From Switzerland dial 0900 00 44 88 (CHF 1.50/call)
From abroad dial +41 (0) 44 525 01 20

As a customer, you are very important to us and you can rest assured that we will make every effort to help you as quickly as we can and to your complete satisfaction.

Your yallo team