With yallo, you benefit from attractive roaming options to stay connected while abroad. If, at a certain time or location, you do not have mobile internet abroad with one of our partner providers, we have the following tips for you:
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1. Check roaming options
To avoid high costs abroad, first check in my yallo to ensure that you have a roaming option for the country you are in, or that roaming is covered in the country with your mobile subscription.
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2. Check your mobile device settings
Make sure that roaming or data roaming is activated.
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3. Restart your mobile device
Turn off your mobile device and then turn it back on.
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4. Check for software updates
Please check if you have installed the latest software updates on your mobile device, and if not, perform the updates.
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5. Activate manual network selection
There may be restrictions with your selected network provider. Switch to manual network selection in your mobile device settings and choose a different network provider.
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6. Use Wi-Fi whenever possible
If you have the option, connect to a Wi-Fi network.