The remote control of the TV box is connected but no longer responds or responds only slowly
Please ensure the following points:
- the TV box is freely accessible and not in a cupboard, for example
- you are not too far from the TV box and you are pointing the remote control directly at the TV box.
- the batteries are inserted correctly.
If none of the above is the problem, please replace the batteries as they are probably dead.
The remote control of the TV box does not connect
If you see a screen on the TV that explains how to pair the remote control, hold the remote control close to the TV Box and press and hold the indicated buttons for at least 5 seconds. If the remote control does not respond, please check the points listed above.
If the remote control pairing screen does not appear at all, you may have selected the wrong HDMI source.
Explanations on how to use the remote control can be found here.