General Information
Order & Activation
Technology & Sockets
Installation & Configuration
Bill & Payment
Device Returns
General information
Order & options
Installation & usage
Technical Issues
Bill & payment
Device Returns
What is Roaming?
Roaming vs. International calls
What is yallo DAYSPEED?
Wi-Fi calling abroad
Country list
Managing options
See all 7 articles
What does prepaid mean?
Buy prepaid SIM card
Change yallo prepaid to yallo subscription
Changing a phone number
Use yallo Prepaid abroad
Buying a mobile phone with a prepaid
See all 8 articles
Switch to yallo Home Max Fiber
yallo Home Max Fiber availability
yallo Home Cable availability
Order confirmation not received
Activation confirmation not received
Previous provider
Network coverage
yallo Internet Offer
Using the yallo Home Box on the go
yallo Home Box Internet speed
Optimize the surfing speed of your yallo Home Box
yallo Home Box streaming quality
yallo Home Box password
yallo Home 4G installation
yallo Home Box connection indicator
Antenna settings of the yallo Home Box
Further connectivity options of the yallo Home Box
Configuring the yallo Home Box
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Channels on yallo TV
yallo Free TV vs. yallo TV
yallo TV trial
Technical requirements
Using yallo TV on multiple devices
yallo TV abroad
See all 7 articles
yallo TV login
Using the remote control
Change channel list and channels
Using yallo TV on Apple TV
Using yallo TV on Smart TV
Recording programs
See all 12 articles
Channels missing
MySports doesn't work
TV Comfort doesn't work
Replay TV not working
Issues with recordings
Error messages
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Mobile Internet isn't working
Turning premium SMS/MMS on/off
Blocking 090x numbers
Call Filter: Block unwanted calls
Shutdown of 2G network
Listening to my voicemail (mailbox)
Turning the yallo mailbox on/off
Calling your mailbox and adjusting settings
Performance and functionality of the yallo mailbox
Setting up MMS and data services
See all 9 articles
eSIM
SIM doesn't work or has been lost
SIM blocking due to unpaid bill
SIM blocking
Reactivating my yallo SIM
yallo SIM card for every mobile phone
Contact & Support
Order hotline: hours and contact
Incomplete, incorrect or damaged order
Terms & Conditions
Reporting suspicious content