yallo Travel eSIM is a prepaid service. You choose a data package and pay the displayed price upfront, so you'll always know what you're paying before you travel.

The mobile data service is provided by 1GLOBAL. When you purchase a Travel eSIM data package, the contract for the data service is concluded with 1GLOBAL, which also processes the payment.

How does billing work?

Travel eSIM is fully prepaid. You pay once when you purchase your selected data package in the yallo Travel eSIM app.

There are:

▸ No monthly fees

▸ No recurring charges

▸ You pay the price displayed for the selected data package

There is no monthly subscription fee or recurring charge associated with the Travel eSIM data package.T

How long is my data package valid?

Each data package is valid for the period shown when you purchase it. The validity period starts when your Travel eSIM is activated. If you use all your data before the validity period ends, the package will expire early.

How long is my Travel eSIM valid?

Your Travel eSIM profile can remain installed on your device indefinitely. If you travel again later, you can simply purchase a new data package without reinstalling your eSIM.

Need help with your Travel eSIM?

The fastest way to get help is through the in-app chat yallo Travel eSIM app. Most questions can be handled directly there, with specialist support available if needed.

You can use the in-app support channel for questions about installation, activation, connectivity issues, data top-ups, and other questions about your yallo Travel eSIM.