If you open yallo TV and see a mandatory update message, but the Google Play Store fails to load and shows an error like "Something went wrong – Check your Wi‑Fi," you are in the right place.

This usually happens when the local storage of the Google Play Store on your Android TV device contains outdated or corrupted data. Clearing this data will quickly get things running smoothly again.

Step-by-step instructions:

Step 1: Open Settings on the Android TV / TV box interface.

Step 2: In the quick menu that opens, select "All Settings."

Step 3: Navigate to "Apps."

Step 4: Select "See all apps."

Step 5: Scroll down and select "Show system apps."

Step 6: Select "Google Play Store."

Step 7: Select "Clear data."

Step 8: Confirm the deletion with "OK."

Step 9: Use the back or menu button to return to the home screen.

Step 10: Open yallo TV again.

Step 11: Start the update again.